If I could give this place a zero I would. THEY ARE SUPER UNPROFESSIONAL! My boyfriend towed his car to this shop. Before he did he called, the lady he spoke to told him that the diagnostic would be free just to look at the car. There was no maintenance done to the car. When we walked in to get his car back. The Manager charged him 155 dollars just for the diagnosis and told us that his co-worker would never say that it’s free but we both heard her say it. I will never be spending another dime at this auto shop and I will be reporting them as well!
Hi Destiny, we apologize for the misunderstanding and we would like to make things right. We have been trying to reach your boyfriend, but the phone number does not go through. Can you please gives a us call? You can reach the owner Mark at (847) 548-2277 or through email at [email protected] Thank you!
- Gages Lake Auto Of Lake Villa