Super nice people. Very good communication and status updates. Will def take my vehicles back to them for service

Very personable, Honest & timely. Very nice to be able to make an appointment online, drop off after hours & have the car back before noon.

“Two-Time Customer Review” - I recently tried a “different” local shop (please don’t ask me why; it was a mistake). They put my car on a computerized-diagnostic machine and then proceeded to tell me what was wrong. They gave me such a long list (& price tag!) that I figured I’d just be getting a new car!!! Instead of doing that I went back to see my friends at Gages Lake Auto & Light Truck (a.k.a., Lake Villa Auto Repair). They, too, put my car on their computer diagnosing machine, BUT also used their vast experience, advanced skills, and serious troubleshooting expertise. In the end, I not only kept my beloved Caddy, but paid 1/4 what the “other” shop was quoting me!!! Nowadays, far too many shops let their computers/laptops tell their mechanics what parts to replace. Many mechanics at other shops are essentially “parts changers” with few skills. They will advertise themselves as “ASE-certified professionals,” but cannot do a darn thing (on your car) without a computer telling them what to do! In my opinion, and as professionals, they should also know how to use experience and common sense to expertly troubleshoot your car! My friends at Gages Lake understand this very well, do their jobs with pride, and keep you (& me) the customer in mind. You can trust them with your own beloved cars. These guys really know what they’re doing, and will not do you wrong. They also have an excellent warranty on parts & labor (24 months or 24,000 miles, whichever comes first), which they WILL HONOR. And you just can’t beat that! Thank you guys for the excellent work you recently completed on my Cadillac.

My car wouldn't start. I called the Lake Villa shop and Ken helped me. I really didn't know what to do.

Honest service, fair prices. I worked late and could not get there in time to pick my car up. Ken actually called me to make sure I didn't need the car before he left for the day. This kind of service is incredibly rare and much appreciated.

Ken changed the oil in my 67 Chevy and found a bad alternator. They had a new one installed promptly and re set my battery correctly. Very happy with the service at Gages Lake Auto.

Five star service always.

Talk about saving the day... Thank you to Skip and Gages Lake Auto. After packing our truck and travel trailer, we noticed low pressure on our truck tire. Instead of driving to Wisconsin, we drove to Gages Lake Auto. They fixed our tire (rim leak) and got us back on the road to enjoy our weekend.

Another routine oil change but they always let you know of ANY potential problems. This is THE ONLY place to take your car for mechanical maintenance. If your going ANYWHERE else your paying too much and not getting as good as service!!