great communication and review prior and during service. professional as always

It's actually a pleasure to have your routine car service done here. Who wants to sit around to have the oil/ filter changed-right hardly no one. They have a nice little waiting room. Ken the counter guy is great to talk with. T.V. if you want. Great, fast service DONE RIGHT.

Great place always helpful and good people

I appreciate that you keepme informed of when my prius needs service and I trust your mechanics Also you always do a little extra, like a light cleaning of the interior of the car which is not necessary but shows you go the extra mile. Thank you

Great shop. Even for an oil change you get an inspection done on your car. The link they send you is so convenient and easy to read. Staff is great. Good work on my cars.

This is the best service that I have ever had. My warning light came on on a Sat. at 2 pm just as the dealers mechanics went home. The car was not safe to safe to drive so I was helpless all weekend not knowing were to go. I was referred to Gages Lake Auto Repair in Lake Villa.. I tries online to schedule an appointment for Monday and it was blocked out as if they were unavailable. I thought...that figures...so I called and left a message. They returned my call 10 minutes before they opened and said bring it in. My vehicle was sage safe enough to drive 6 miles down the road. Excellant service and price. They even drove the vehicle and found that the brakes were going out. They ate are very thorough and professional. I did not lose my afternoon at work as they wben gave me a car to drive for 2 days. I now found an honest mechanic and I will have them do a eval in my daughter's jeep. Highly recommend them as they relieved my stress!

The last time I brought my car in, Ken was happy to have the guys take a look at it (on a holiday, MLK day). They brought it into the garage right away and inspected everything. I was told what was wrong with my car...what I really appreciated was that they also informed me that one problem (which would have been a somewhat expensive fix) might very well have been solved with an oil change/adding more oil instead of replacing a part. It was fixed with the oil change and, while car repairs are usually expensive, I spent less money that I had originally imagined I would. Also, I can always count on Gages Lake to have a loaner car when they need to keep mine overnight. These guys have always been friendly and professional and I will continue bringing my car there. Keep up the great work!

Just had an excellent incident where my new starter failed and without any questions they repaired with no charge. That will keep me coming back! Thanks.