Reviews - Page 6 - Lake Villa Auto Repair

Ken Forster

1/13/2026

5

These are MY guys. Set up your appointment. They send you reminders. They also get you in and out in a timely manner. But what is real good is they always perform an overall vehicle inspection to let you know if anything is going to be a problem. They keep you running and safe down the road. Does YOUR current shop do this!!?

Ken, thank you for your kind words! We pride ourselves on providing top-notch service and ensuring your safety. Our comprehensive vehicle inspections are just one way we go above and beyond for our customers. We're glad to be your go-to shop and look forward to serving you again!

- Gages Lake Auto Of Lake Villa

IamLizaJane

1/3/2026

5

My jeep wasn’t shifting into park. Was fearing the worst ofc! They called to tell me “Rocky the squirrel had lodged a big walnut in the gearshift”!!! Hahaha and they even returned said walnut to me as a souvenir when I picked my jeep up! I was overdue for an oil change so they took care of that as well. They even did a thorough inspection of everything and recommended things that need to be addressed in the future, like my front brakes and the brake fluid—-Which I was already aware of. My bill was $181 for everything . I love that they were so fair and honest! And I will return to them to get my front brakes done. Oh and did I mention they gave me a loaner for no charge? I wish I could post a pic of the walnut!!! 🐿️

Thank you for the fantastic 5-star review! We are thrilled to hear about the amusing squirrel incident with your jeep and that our team provided excellent service. It's great to know that you found our recommendations fair and appreciated the loaner vehicle. We can't wait for your next visit and hopefully we'll get a glimpse of that famous walnut! 🌰

- Gages Lake Auto Of Lake Villa

Kate Bogan

1/1/2026

5

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Thank you for your positive feedback, Kate! We're delighted to hear that you had a great experience with us. It's our goal to provide excellent service to our customers, and we're thrilled that we met your expectations. If you have any more questions or need assistance, please don't hesitate to reach out. We're here to help!

- Gages Lake Auto Of Lake Villa

Gary Oneil

12/25/2025

5

Consistent professional service with knowledgeable personnel. The job is done right the first time. Shout out to Ken who is always a pleasure to deal with!

Thank you for taking the time to leave your positive review, Gary! Here at our company, we strive to provide consistent, professional service. We are pleased to hear that Ken has exceeded your expectations. We value your business and look forward to serving you again soon!

- Gages Lake Auto Of Lake Villa

Linda Quandt

12/5/2025

5

Thank you for your amazing 5-star rating, Linda! We are thrilled to hear that you had such a positive experience with us. We pride ourselves on providing exceptional service to all of our customers, and it's great to know that we met your expectations. We look forward to serving you again!

- Gages Lake Auto Of Lake Villa

Sue B

11/26/2025

5

Thank you so much for quick professional work. I was referred here by family after moving and they are fantastic.

We appreciate your kind words, Sue! It's great to know that our services have exceeded your expectations. Thank you for choosing us and recommending us to your family. We look forward to serving you again in the future!

- Gages Lake Auto Of Lake Villa

Anonymous

11/19/2025

5

Fair and honest

Thank you for this great review! We are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we are happy that our commitment to fairness and honesty resonated with you. We truly appreciate your business and look forward to serving you again in the future!

- Gages Lake Auto Of Lake Villa

Gloria Lichtenwalter

11/5/2025

5

Excellent service. They are always ready to help.

Thank you for the kind words, Gloria! We're thrilled to hear that you had a great experience with us. Providing excellent service is our top priority, and we're always here to help whenever you need us. We appreciate your business and look forward to serving you again soon!

- Gages Lake Auto Of Lake Villa

Kate Bogan

10/30/2025

5

Top notch service! They go the extra mile to make sure your car is properly fixed and you are satisfied. They keep you up to speed on anything extra they find wrong. Trustworthy and timely service. They go the extra mile. The only place Ill ever take my car.

Thank you, Kate, for the 5-star review! It's great to hear that you appreciate the extra effort we put into providing top-notch service. We always prioritize customer satisfaction and aim to keep you informed throughout the repair process. Trust and timely service are our top priorities. We're honored to be your trusted choice for car repairs, and we look forward to serving you again in the future!

- Gages Lake Auto Of Lake Villa

Julio Cesar

10/28/2025

5

Called last Thursday about my genesis G90 wouldn’t start at all they told me to tow it in I spoke with WILLIE he did mention the 155 service fee to check the car that is expected many people complain but understand to check the car anywhere that is reliable and professional their will be a fee then they quote me a price and as work started to get done they ran into a. Lot of issues that most places would charge me over 4k they did the job replaces my starter and battery and other work done to the car on a highly hard car to work on and paid under 1700 for everything including the service check fee ! My car runs amazing ! They were honest yes may be expensive at times but guess what anytime a car breaks down we have cost the point of this review is they treat you like family and are upfront on what they can do I will bring my car back here for service ! It’s about honestly and hard work and honest work that has no price ! Thank you to the service team and to Willie as well as KEN who were very nice polite ! Also got quotes elsewhere and they were by far the best price and best reviews ! I highly recommend GAGES LAKE AUTO !! 5 STARS

Dear Julio, thank you for trusting us with your Genesis G90. We are glad we could provide you with excellent service and that your car is running smoothly now! It's heartwarming to hear that you felt like part of our family. Furthermore, we appreciate your kind words about our team members. We strive to be transparent, reliable, and offer competitive pricing. Your recommendation means the world to us! Please don't hesitate to reach out if you need anything in the future.

- Gages Lake Auto Of Lake Villa