We’ve been coming here for years without issue. Until this last visit. Brought my car in for a leak and a noise when turning. When I got my car back, there was a new and much worse noise and the leak remained. Wasn’t even addressed. Brought my car back and was told ‘this was nothing we did….’ and ‘repairs will be 5k+’. Took my car elsewhere. And was told that the transmission (which Gages Lake Auto serviced) had old and water ridden fluid. They officially ruined my car. Absolutely do not recommend taking your car here. Full disclosure- they did refund me for service I paid for without question, but that doesn’t make the situation okay.

Excellent service

Always great to have my vehicle serviced by Gages Lake Auto in Lake Villa. Fair pricing, honest work and always a loaner available. Thanks

Phenomenal place. Very kind and honest. I'd give them 10 stars out of 5!

Service is always great and fast, complete.

Very knowledgeable and thorough. Superb customer service!

Excellent staff & service! (Had to replace an alternator- they had it done very quick and gave me a courtesy car while they worked on it.)

Quick to get you in! Get emails on a full car run through, what’s needed to be fixed asap and what can wait and how long! Discussed pricing and paid online ! My new go to for sure!

They are incredible! From oil changes to major fixes they’re my go-to.

I cannot express how grateful I am for the crew at Gages Lake. I have been taking my vehicles there since I began driving (we’ll leave my age out of the review 😂). While the Gages Lake location can be hard to get into with short notice, they are worth the wait. Lake Villa has been my secret for last minute appointments. But my secret must be out, because they’ve gotten busier. My mom comes all the way from Evanston for oil changes because we trust the teams. I have an older vehicle that doesn’t always time its issues with their work hours, every time I have to call them, they always find a way to help me. They always go above and beyond. I am so thankful for all the teams have done for me, and that they are trustworthy and thorough. As a bonus, they are excellent mystery solvers; because seriously there are some strange things that go wrong with my vehicle 🤔